TL;DR / Summary • The data provided during registration are exclusively used for operating the service. • Protection of business secrets: we do not disclose data to third parties. • Data of CMR waybills are recorded exclusively in connection with the given document. • We do not send unsolicited advertisements. • Data security is ensured on dedicated servers within the EU. • You can request deletion or modification of your data at any time.
Terms of Use
The operator of the website: CMRSoftware Kft. (Service Provider) 9094 Tápszentmiklós, Fő utca 38.
EU VAT Number: HU32106583
€ Bank account: Wise Europe SA, IBAN: BE22 9674 4982 6247
SWIFT / BIC: TRWIBEB1XXX
By registering on the website and using the website, the User (Users) accept the following terms of use:
Use of Cookies
For the use of the website, the webserver places a cookie in the user's browser, which contains the session identifier, without which the service would not function.
Conditions of Use
By using the service, the User expresses that they understand and accept the following: during registration on the website, a valid e-mail address must be provided, and a password must be selected during registration; the User is solely responsible for keeping the password secret; additional data necessary for identification and billing must be provided during registration; declares that their ability to contract is not restricted; updates the provided personal data as necessary to ensure they are current, complete, and accurate; the agreement established by registration, does not qualify as a written agreement, and is not filed by the Service Provider. The Service Provider confirms registration via the provided e-mail address along with access information. The Service Provider acts with the utmost care during the development of the service. However, errors may occur, and the Service Provider assumes no liability for indirect errors or omissions that occur.
Modification, Deletion of Registration
Modification of registered data is possible through the website after logging in, under Customer Data. The User is obliged to immediately notify the Service Provider about any changes to the user data provided by them through updating the data on the website. If the User becomes aware that an unauthorized third party might have gained access to their password provided during registration, they must immediately change the password, and if it can be presumed that the third party is misusing the password in any way, they must simultaneously notify the Service Provider. The User bears sole responsibility for damages resulting from non-compliance with these obligations. The User is responsible for damages caused to the Service Provider or any third party through unauthorized use of their own password or account. The User may request deletion of their registration by sending a message to the electronic mail address, precisely indicating the data provided during registration.
Protection of Business Secrets
The Service Provider does not disclose User data to third parties without the User's consent.
Liability
The User acknowledges that they bear sole responsibility for any events or activities carried out using their login ID and password. The Service Provider is not liable for damages resulting from unauthorized use of user passwords. The Service Provider assumes no liability for operational or content errors or omissions arising directly, indirectly, or incidentally during website visits or service usage, nor for incorrect fulfillment due to providing incorrect data. The User may only use the service at their own risk and accepts that the Service Provider shall not be liable for any potential losses, damages, costs, loss of profit, material, and non-material damages that might arise from using the service. The Service Provider accepts no liability for any damages arising from: (a) correct or incorrect use of the service, (b) unauthorized access or unauthorized modification of User data, (c) interference by third parties with the operation of the service, (d) any other harmful behavior or event. The service's pages may contain links leading to pages of other providers. The Service Provider assumes no liability for these providers' data protection practices or activities. Due to the global nature of the internet, the User accepts that during the use of the service, they act by taking into account the relevant national legislation. If any activity connected to the use of the service is not permitted under the User's state's law, responsibility for the use rests solely with the User.
Exclusion of Warranty
The Service Provider excludes all liability for authenticity, content, completeness, legality, reliability, operability, and availability of content placed by users during the use of its services, and for behavior exhibited by the website's users. The User accepts that the service and available content are provided without warranty, as they are ("as is").
Unilateral Modification of the Business Rules
The User acknowledges that prices and fees published on the website may constantly change; this does not constitute a modification of the Business Rules. The Service Provider publishes on the website the conditions, fees, and changes regarding the services provided by them. The Service Provider reserves the right to unilaterally modify the Business Rules. The User accepts the modified terms of use by using the service after the entry into effect of the modification—by first registered login or order on the website. Within this framework, the Service Provider may particularly change deadlines or modify the scope of services.
Copyright
Content displayed on the website as part of the service (including all graphics and other materials accessible on the website, the layout and editing of the website interface, software and other solutions used, ideas, implementations) is the intellectual creation of the Service Provider, except for trademarks of certain manufacturers or distributors indicated on the website. Beyond the display resulting from normal use of the service, temporary multiplication necessary for this, and private copying, these intellectual creations cannot be used or utilized in any other form without prior written permission from the Service Provider.
Other Provisions
The fact that the Service Provider does not (partially) exercise a right provided by legislation does not mean that it waives exercising or enforcing the given right or claim.
Availability
The subscription is extended by the duration of the service outage caused by the Service Provider's fault.
Availability
The subscription shall be extended by the duration of any downtime caused by the Service Provider's fault.
Data processing, data protection
CMRSoftware Kft. manages the data of Users on the website www.cmrsoftware.com. In connection with data processing, CMRSoftware Kft. hereby informs visitors who intend to register or have already registered on the website about the personal data processed on the website, the principles and practices followed regarding personal data processing, the organizational and technical measures taken to protect personal data, as well as the ways and possibilities for exercising the rights of the data subjects. CMRSoftware Kft. manages the recorded personal data confidentially, in accordance with data protection laws and international recommendations, and in compliance with this statement.
Definitions
Data processing: any operation or set of operations performed on data, regardless of the method applied, including, for example, collecting, recording, registering, organizing, storing, modifying, using, transferring, disclosing, aligning or combining, restricting, deleting and destroying, and preventing further use of data.
Personal data: any data relating to an identified or identifiable natural person (hereinafter referred to as: data subject), or any conclusion drawn from such data relating to the data subject. Personal data retain this quality during data processing as long as their relationship with the data subject can be re-established. A person is particularly identifiable if they can be identified—directly or indirectly—by name, identification mark, or by one or more factors specific to their physical, physiological, mental, economic, cultural, or social identity.
Data processing (adatfeldolgozás): performing technical tasks associated with data processing operations, irrespective of the method and means used to perform the operations and of the location of application.
Data transfer: making data accessible to a specific third party.
Data deletion: rendering data unrecognizable in such a way that their restoration is no longer possible.
Data controller: the natural or legal person who determines the purposes and means of the processing of personal data.
Data processor: the natural or legal person who processes personal data on behalf of the Data Controller.
Consent: voluntary and explicit declaration of the data subject’s will, by which the data subject gives their consent to the processing of personal data concerning them.
Data subject: any identified or identifiable natural person to whom personal data relate.
Personal data breach: an event resulting in the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or unauthorized access to personal data transmitted, stored, or otherwise processed.
Data Processing Principles, Legal Bases and Guidelines
Lawfulness, fairness and transparency: The Service Provider processes data exclusively lawfully, fairly, and transparently, for specified purposes.
Purpose limitation: Data processing takes place exclusively within the scope necessary for achieving the specified purpose.
Data minimization: The Service Provider only requests and uses personal data that are essential to achieve the purpose.
Limited storage: The Service Provider retains data only for as long as absolutely necessary for achieving the given purpose.
Accuracy and Protection of Data
The Data Controller and the data subject share joint responsibility for updating data. The data subject is obliged to report if there has been a change in their data.
Data security: The Service Provider employs technical, security, and organizational measures to ensure the protection of personal data, especially against unauthorized access.
Identification of the Data Controller
CMRSoftware Kft. (VAT Number: 32106583-2-08, registered seat: 9094 Tápszentmiklós, Fő utca 38.) Email: Contact via form
Definition of Data Processing
Data processing involves recording identification, shipping, and billing data of Users registering on the website, to the extent necessary for operating the service, maintaining contact, and providing information.
Legal Basis of Data Processing
Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). CMRSoftware Kft. is committed to protecting the personal data of its customers and considers it important to respect customers' rights to informational self-determination. CMRSoftware Kft. processes personal data confidentially and takes all technical, security, and organizational measures to guarantee data security.
Data processing carried out by the Service Provider occurs based on the voluntary consent of Users registering. Users give their consent by using the website (and the service) and by registering.
Processed data
The data controller processes the data provided during registration and website use. During registration, the User must provide the following personal data: - company name - password - email address - billing address: VAT Number, country, postal code, city, street, house number In addition, the User may optionally provide additional data (first and last name, phone number).
The Service Provider records data of waybills.
Users can provide the following fields: Sender information: Name, address, country. Recipient information: Name, address, country. Place of delivery of goods: City and country. Place and date of receiving goods: City, country, and date/time. Attached documents: List of documents related to the goods. Marks and numbers: Identification marks and numbers of the goods. Number of packages: Quantity of the goods. Method of packing: Type of packaging of the goods. Description of goods: Exact description of the goods. Statistical number: Statistical identifier of the goods. Gross weight (kg): Total weight of the goods in kilograms. Volume (m³): Volume of the goods in cubic meters. Sender’s instructions: Instructions related to customs and other official handling. Carriage charges instructions: Freight prepaid or freight payable. Cash on delivery amount: Amount and currency of cash on delivery. Carrier information: Name, address, country. Successive carriers: Name, address, country. Carrier’s reservations and observations: Notes made by the carrier. Special agreements: Individual contractual conditions. Charges payable: Freight charges, discounts, account balance, supplementary charges, and other expenses detailed for both parties. Place and date of issue: Place and date of issuing the waybill. Sender’s signature and stamp: Authentication by the sender. Carrier’s signature and stamp: Authentication by the carrier. Vehicle and trailer registration numbers: Registration numbers of the vehicle and trailer performing the transportation.
These fields ensure accurate recording and tracking of necessary information during the transport process.
During the use of the website, the data controller may automatically record the User’s IP address, the type of operating system and browser used, and other information. This data logging is continuously performed by the system but is not connected with data provided during registration or use. Only the data controller, not the Users, has access to such data.
The system identifies visitors’ computers through a so-called cookie; this cookie is available to visitors and necessary for operating the service. The use of the cookie is essential for service operation; therefore, the legal basis for data processing is the data controller’s legitimate interest (GDPR Article 6(1)(f)).
The Service Provider undertakes not to send emails to the email addresses provided by Users during registration, except for emails containing informational material related to the company’s services.
Purpose of data processing
The purpose of processing personal data mandatorily provided during registration is the identification of website visitors necessary for using services available through the website, enabling contract conclusion with Users, documenting service provision and performance compliance, and billing.
Data logged by the data controller and information collected by cookies about user behavior exclusively serve the technical operability of the service and statistical purposes.
Data processing, also for the purposes mentioned above, takes place exclusively in the manner determined by law, to the extent and duration necessary for achieving the purpose, and exclusively with personal data indispensable and suitable for achieving the purposes above.
Duration of data processing
The processing of personal data mandatorily provided during registration begins with registration and lasts until its deletion. For non-mandatory data, data processing lasts from the time the data is provided until its specific deletion.
Deletion of registration can occur upon User request.
Data transfer, data processing (by processors)
Personal data relating to the User can be transferred exclusively in cases determined by law or based on the User’s consent.
Data security
The data controller takes all necessary steps to ensure the security of personal data provided by Users, both during network communication and during storage and custody of data. The data controller stores the provided data on dedicated servers located within the territory of the EU, protected by 24-hour surveillance.
Handling of personal data breaches
In the event of detecting a personal data breach, the Service Provider immediately takes necessary technical and organizational measures and, depending on the severity of the incident, informs the affected User and the supervisory authority.
Rights of Users and Means of Enforcement
The User of the website is entitled at any time to request information about their personal data processed by the data controller, and may modify or delete their data at any time via the administrative interface available through the website. Upon the User’s request, the data controller provides information on the data concerning them, the purpose, legal basis, and duration of data processing, as well as about who receives or received their data and for what purpose. The data controller provides the requested information in writing within 30 days of receiving the request. Contact form
The User can address any question or observation concerning data processing to the Service Provider’s representative via the link provided above. The User is entitled at any time to request the correction or deletion of incorrectly recorded data. The data controller deletes the data within 14 working days of receiving the request, after which the data cannot be restored. Deletion does not apply to data processing required by law (e.g., accounting regulations); these are retained by the Service Provider for the required period. If the User provided third-party data during registration for using the service or has caused damage in any way during the use of the website, the Service Provider is entitled to claim compensation against the User. In such cases, the Service Provider provides all possible assistance to the competent authorities to identify the offending individual.
Use of Electronic Mail Addresses
The Service Provider pays special attention to the lawful use of electronic mail addresses processed by it, thus using them for sending (informational or advertising) emails only in the ways specified below. The handling of email addresses primarily serves the identification of Users and maintaining contact during order fulfillment; therefore, email communication primarily serves this purpose. In the event of changes to services provided by the Service Provider or changes to the Terms and Conditions, or for information about other services of the Service Provider, such information is sent by the Service Provider electronically, via email, in certain cases. Emails containing advertisements or promotional content are only sent by the Service Provider to the electronic mail addresses provided during registration with the explicit consent of the User, in cases and in a manner compliant with legal regulations. By registering, the User automatically consents to receiving informational materials regarding the services of CMRSoftware Kft.; however, if the User no longer wishes to receive these in the future, they may unsubscribe via electronic mail.
Possibility of modifying the privacy statement The data controller reserves the right to unilaterally amend this privacy statement, following prior notification to Users. After the amendment enters into force, by using the service, the User implicitly accepts the current amended privacy statement.
